Terms
The agreement, in plain language.
Who we are
NCHH Aging Home Concierge is a private-pay concierge and lifestyle platform providing non-medical support for seniors living at home.
What we are not
We are not a medical provider. We do not diagnose, prescribe, or provide services requiring a professional licence unless delivered by an appropriately licensed professional.
Using this site
Use the site and portals only for their intended purpose. Do not attempt to access records that are not yours.
Accounts
You are responsible for keeping your sign-in details private and for activity under your account. Tell us immediately if you believe your account has been used by someone else.
Service availability
Services, programs and positions vary by state and service area, and may change. Nothing on this site is an offer of employment or a guarantee of service availability.
Emergencies
This platform is not an emergency service. If someone is in danger or needs urgent help, call emergency services.
Fees
Care services are private pay. Rates, schedules and terms are set out in your service agreement.
Changes
We may update these terms. Continued use after an update means you accept the revised terms.
This summary is provided for clarity and is subject to legal review before production use.